One chaperone (adult) is recommended per ten students. Chaperones are expected to stay with their groups and maintain appropriate behavior, including walking slowly up and down the stairs and not running in the exhibitions.
Objects in the museum may not be touched unless otherwise noted by signs or by the guide. This is to protect the objects from dirt and damage.
Food, drink, gum, and candy are not allowed in the museum’s Main Building or Open Air Division buildings.
Photographs and video may be taken without flash or floodlights.
There are single restrooms with changing tables located on the first, second, and third floors of the museum’s Main Building. Multi-stall restrooms with changing tables are located in the museum’s Education Center. If your group will need a restroom break upon arrival, please let the museum know when you make the reservation for your visit so that we can accommodate this into the schedule.
All floors of the museum’s Main Building and Education Center are accessible by elevator and are climate-controlled. Buildings in the Open Air Division are accessible by steps and are not climate-controlled.
There are several areas that are ideal for bus parking, including alongside the Main Building on Mill Street and beside the Education Center on Mechanic Street. Bus drivers are always welcome to join the group for no charge.
Lunches or snacks may be eaten in the Open Air Division if prior arrangements have been made. The museum may also be able to provide an indoor space for eating. Please inquire.
Vesterheim does not offer WiFi access. Internet access is only available to visitors through cell phone data services.
Vesterheim’s Museum Store is located in the Education Center. If your group would like to visit the store, please let the museum know when you make the reservation for your group visit, so that we can accommodate this into the schedule.